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AI engineering + security

Build useful AI systems. Secure what they touch.

Clarity Process Group designs AI agents and automations, connects them to the systems your business already runs, and strengthens the identity, access, and data controls behind them.

  • AI agents & business automation
  • Microsoft cloud & security reviews
  • Copilot readiness & AI security

What we do

Three connected services, one practical focus.

AI projects tend to stall in one of two places: the build never connects to the systems the business actually runs, or the security questions arrive after launch. We work on both sides.

AI Agents & Business Automation

Receptionist, intake, follow-up, and internal workflows that run on their own and hand off to a person when they should.

  • Process discovery and automation planning
  • AI receptionist and intake workflows
  • Knowledge-base assistants
  • Workflow automation with n8n
See what's included

Microsoft Cloud & Security

Configuration, identity, and monitoring reviews for Azure and Entra ID, with findings ranked by what to fix first.

  • Azure configuration review
  • Entra ID identity and access review
  • Least-privilege assessment
  • Defender for Cloud posture review
See what's included

Copilot Readiness & AI Security

Get data, permissions, and controls ready before Microsoft 365 Copilot or your own AI agents can reach them.

  • Microsoft 365 Copilot readiness assessment
  • SharePoint and OneDrive oversharing review
  • Purview sensitivity label and DLP readiness
  • AI agent identity and permission review
See what's included

Why both

An AI agent is software with access. We treat it that way.

We build automations with least privilege, approvals, and logging from day one. When we review security, we bring hands-on knowledge of how AI systems actually behave in production.

It acts on real systems

An agent that books appointments, sends texts, or updates records can do damage as easily as it does work. Its permissions decide which.

It reads untrusted input

Every caller, message, and uploaded document can carry instructions. Prompt injection is an input-handling problem, and it has to be designed for.

It inherits your access model

Copilot and AI agents can see whatever their identity can see. Years of oversharing become searchable in an afternoon.

Our product

ClarityOS: the AI front desk we build and run ourselves.

ClarityOS is an AI receptionist and automation platform for appointment-based service businesses. It answers calls and texts from the business's own knowledge base, books appointments, follows up with past customers, and shows the owner everything it did. It's also where we develop and test the engineering and security practices we bring to client work.

Comes in

  • Phone callsYour line rings first. If nobody answers, the AI receptionist picks up.
  • Text messagesCustomers text the same number and get answers or a booking.

ClarityOS

  • Your knowledge baseHours, pricing, service area, policies. Answers come from your content.
  • ApprovalsNew AI replies are reviewed before they send on their own.
  • AutomationsReminders, review requests, reactivation, weekly report.

Goes out

  • Booked appointmentsOn your calendar: built-in, Google, or Microsoft.
  • Handoff to your teamAsking for a person creates a callback request with the conversation attached.
  • Owner dashboardEvery lead and action in a plain-language timeline.
Diagram: how ClarityOS connects channels, knowledge, and outcomes.

How we work

A delivery approach built for small teams and real constraints.

  1. 01

    Discover

    Understand the business problem, the people involved, and the systems and data already in place.

  2. 02

    Design

    Define the workflow or review scope, the architecture, what's out of scope, and the risks worth planning for.

  3. 03

    Implement

    Build or configure what we agreed on, in small pieces you can see working along the way.

  4. 04

    Validate

    Test behavior, access boundaries, and failure cases against the outcome we defined at the start.

  5. 05

    Improve

    Document what was delivered and what we found, then recommend the next most valuable step.

Where we are today

A new, founder-led practice. No invented case studies.

Clarity Process Group is early. We won't show you logos or results we don't have. What we can show you is real engineering: ClarityOS itself, how its voice and SMS agents work, and how it's secured, from tenant isolation to prompt screening on live caller input. Book a call and we'll walk through it.

Book a Walkthrough

Have a workflow to automate or an environment to secure?

Tell us what you're working on. The first conversation is about your problem, not a sales script.